Can tech replace the human touch?

Can tech replace the human touch?

Technology is central in building  the customer experience that can increase people’s trust in brands The latest at Salesforce’s annual Dreamforce conference was all about technology and how it can make lives easier. From improving customer engagement to better...
GroupM’s Nicola McCormick On Implementing GDPR

GroupM’s Nicola McCormick On Implementing GDPR

GroupM’s Nicola McCormick On Implementing GDPR GroupM and its companies (e.g. AccountBase) are committed to the protection of data and privacy. This includes processing personal data in a manner that both meets our clients’ evolving needs and is fair, lawful and...